Reason for complaints?

We will find a solution!

Us as Mar-Ko Fleischwaren GmbH & Co. KG continously strive to ensure our customer's maximum satisfaction. That is why all our products are subject to the strictest quality controls. Nevertheless it is possible that despite the greatest care merchandise can suffer damage.

Step 1: Fill out our contact form

Should you find any reason for complaint about your purchased product please contact us immediately. We can find a fast and satisfactory solution for any problem. To ensure the fastest possible processing please use the form at the bottom of this page. Please specify the best before date as well as the batch number. (The batch number is located right next to the best before date.)

Step 2: Send back the package

Next send back the objectionable product and the accompanying packaging. With that it is not only easier for us to find the cause for your complaint but you also make it possible to further improve Mar-Ko's quality control. Briefly describing the reason for your complaint can also accelerate the processing.


Submit complaint

Best before date*

Your complaint as a document:

Your complaint as a picture:

* this field is required


Sustainable snacks with quality: highest product safety, unbeatable flavour!



Meat snacks sustainably produced – we are placing emphasis on a fair use of resources!


Product world

Discover the surprising variety of Mar-Ko's hearty snacks!